How are the announcements printed?
All of our products are professionally printed at a photo lab on high quality Kodak Endure photographic paper.

What is your return policy?
At Pumpkin Noodle Designs our customer satisfaction is of the utmost importance. We are aware certain circumstances may necessitate a cancellation of an order. There will be no fee on orders cancelled within 24hrs of initially placement. However, a $40 cancellation fee will be applied to all orders terminated after the 24hr grace period.

Do you accept photographs instead of digital images?
We currently do not accept mail orders. However, you can turn your photos into digital copies by scanning them into your computer. Please scan the pictures at 600dpi, for the best resolution.  Once your photo is in a digital format, you can then e-mail us the .jpeg file as an attachment.

Can I use photographs from a professional photographer?
You may, but only if you have written copyright license from the photographer. By submitting your order, you are agreeing to having obtained written consent from your photographer permitting use to use the photos.

Do I have to pay extra postage for 5 x 5" size photo announcements?
Yes. An additional postage is needed for square envelopes. Check with the US Postal Service for the current postage rates.

Do I have to pay extra postage for 5 x 7" size announcements?
No, just a regular First Class postage stamp is needed.

How many pictures should I send for you to choose from?

Please only send 6-8 copies of your favorite pictures. Let me know if you prefer any particular pictures over the rest.

Do you provide extra envelopes with my order?
Yes. Each order comes with two extra envelopes.

Do you ship outside the United States?
Unfortunately, we currently don’t ship outside the U.S.

Is there an extra charge for editing my photographs?

No, there is no additional charge!

What’s the difference between hard and soft copies?

Hard copies refer to the tangible photo cards. When choosing this option, your cards are professionally printed and the finished product will be mailed to you via USPS Priority Mail (2-3 days) and is a flat rate of $7. Envelopes are included with this option. Soft copies refer to the digital copy of the card design. When choosing this option, we e-mail you the high quality .jpg file. You can print directly from this email. To buy the soft copy there is a one-time design fee of $25. Keep in mind when choosing this option, we do not provide you with any paper or envelopes.

Can I print them myself?

If you prefer printing them yourself you can.  There is a one-time design fee of $25. We will send you a high quality .jpg file via email. You can print directly from this e-mail. Print as many or as few as you'd like; just indicate your printing preference when checking out. We do not provide any paper or envelopes if you choose to print them yourself.

What if I have another question?

Email us at: Questions@pumpkinnoodledesigns.com